Return Policy and Refund Policy

7 Days Return Guarantee:

If, for any reason, You are not completely satisfied with a purchase, We invite you to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us. 

You are entitled to return your order within 7 days of receiving it. To start a return, you can contact us at https://aarvikgadgets.com/contact/. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For Replacement you can reach out to us at the information given at https://aarvikgadgets.com/contact/ and we will be more than happy to assist you with the same.

Conditions for return:

1. Applicable products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page.
2. Return will be processed only if: 

• it is determined that the product was not damaged while in your possession;
• the product is not different from what was shipped to you;
• the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, warranty card and all the accessories there in. You’ll also need the receipt or proof of purchase.)
• If you wish to return a device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. We shall not be liable in any manner for any misuse or usage of such information.
• Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.
• No additional information is required to return an eligible order unless otherwise noted.
• For a few products, we may facilitate scheduling a technician visit to your location. On the basis of the technician’s evaluation report, we will provide resolution.

Company reserves the right to change the method by which Company may provide service to you, and your Company Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the state/city where service is requested. Service options, replacement availability and response times may vary according to location.

We will reimburse you no later than 30 days from the day on which we receive the returned goods.

Contact Us 

If you have any questions about our Returns and Refunds Policy, please contact us at team@aarvikgadgets.com or https://aarvikgadgets.com/contact/

Shipping returns

In case the logistics services are not available due to any reason, we request you to mail your product to the store address given at https://aarvikgadgets.com/contact/.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

As these are expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item if any other sources are used.

Refunds

At Aarvik Gadgets, we understand the importance of customer satisfaction, and we strive to provide a transparent and fair refund policy for our refurbished laptops. Here’s our genuine refund policy:

Eligibility: Customers are eligible for a refund on their laptop purchase within a 7 days period from the date of delivery, The laptop must be in its original condition with all accessories and packaging included.

Initiation of Refund: To initiate a refund, customers must contact our customer service team and provide proof of purchase, such as a receipt or order number. Our team will guide them through the refund process and provide instructions for returning the laptop.

Inspection Process: Upon receiving the returned laptop, our technicians will conduct a thorough inspection to ensure that it meets the criteria for a refund. The laptop must be free from any damage, alterations, or signs of misuse.

Refund Issuance: If the laptop passes the inspection, we will process the refund within a reasonable timeframe, typically within 5-10 business days. The refund will be issued to the original payment method used for the purchase.

Deductions: In some cases, a restocking fee may apply to cover the costs associated with processing the return and refurbishing the laptop for resale. Any applicable fees will be communicated to the customer before initiating the refund.

Exclusions: Our refund policy may exclude certain circumstances, such as damage caused by accidents, misuse, or unauthorized repairs. Additionally, personalized or customized laptops may not be eligible for a refund unless there is a manufacturing defect.

Communication: Throughout the refund process, we maintain open communication with the customer to keep them informed of the status of their refund and address any concerns or inquiries promptly.

Feedback and Improvement: We welcome feedback from customers regarding their refund experience and use it to continuously improve our policies and procedures to better serve their needs.

Need help?

Contact us at team@aarvikgadgets.com for questions related to refunds and returns.